Posts by Amy Scott

Amy Scott is a Director of Sedulous, a service design and customer experience consultancy that has worked for a variety of blue-chip global British, Australian, European and American organisations on how to improve their service and deliver better experiences to their customers.

Amy Scott - Director, Sedulous

Want to build trust with your customers? Recommend a competitor

Recommend a competitor

Why on earth would you want to recommend a competitor? There are numerous reasons why you might want to do this and you can find out why here:

Read More
Amy Scott - Director, Sedulous

Why silos damage customer experiences

Why are silos the biggest hindrance to corporate growth and better customer experiences? Find out how to smash the silos and reward collaboration here:

Read More

Subscribe For Our Latest Updates

Signup for our newsletter and stay updated with exclusive content from the Marketing & CX Hub.

First name *
Last name *
Job title
Email *

Hi *|FNAME|*, some recommended articles for you


Hi *|FNAME|*, welcome back!

Maybe you are interested in the following event.

Programmatic Advertising Summit 2016

ANZ’s only dedicated programmatic advertising conference designed to close the knowledge gap for buy side & sell side executives within the media and advertising industry.

Hi *|FNAME|*, welcome back!

Maybe you are interested in the following event.

Customer 360 Symposium 2016

ANZ’s #1 enterprise customer experience event. Join forward thinking organisation reconsidering how they Reach, Engage and Delight their communities.

See what sponsors thought of the Customer 360 Symposium 2015

Hi *|FNAME|*, welcome back!

Sponsorship opportunities are now running low.
Contact Tim Stuart-Harris on 02 8228 6902 to secure your place today.

See what sponsors thought of the Agency Leaders Symposium 2016