Posts by Harriet Wakelam

Harriet is currently Head of CX at Medibank. She has just returned from a year in London setting up a CX design practice for a large consultancy. She is driven by a vision of a fairer world that sustains people and business. She has worked as an experience designer with NAB, Australia Post, European and UK banks, and supports a range of innovative start-ups from Singapore to Russia.

Harriet Wakelam - Head of Customer Experience, Medibank

What can I look forward to at the Customer 360 Symposium 2015 #CS360?

Exchange of ideas

Harriet Wakelam, Head of Customer Experience at Medibank, shares the things she is looking forward to at the Customer 360 Symposium 2015.

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Hi *|FNAME|*, some recommended articles for you


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Hi *|FNAME|*, welcome back!

Maybe you are interested in the following event.


Programmatic Advertising Summit 2016

ANZ’s only dedicated programmatic advertising conference designed to close the knowledge gap for buy side & sell side executives within the media and advertising industry.


Hi *|FNAME|*, welcome back!

Maybe you are interested in the following event.


Customer 360 Symposium 2016

ANZ’s #1 enterprise customer experience event. Join forward thinking organisation reconsidering how they Reach, Engage and Delight their communities.


See what sponsors thought of the Customer 360 Symposium 2015

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Sponsorship opportunities are now running low.
Contact Tim Stuart-Harris on 02 8228 6902 to secure your place today.

See what sponsors thought of the Agency Leaders Symposium 2016