Posts by Harriet Wakelam

Harriet is currently Head of CX at Medibank. She has just returned from a year in London setting up a CX design practice for a large consultancy. She is driven by a vision of a fairer world that sustains people and business. She has worked as an experience designer with NAB, Australia Post, European and UK banks, and supports a range of innovative start-ups from Singapore to Russia.

Harriet Wakelam - Head of Customer Experience, Medibank

What can I look forward to at the Customer 360 Symposium 2015 #CS360?

Harriet Wakelam, Head of Customer Experience at Medibank, shares the things she is looking forward to at the Customer 360 Symposium 2015.

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