Posts by Sebastian Zagarella

Sebastian is a dedicated advocate for service excellence developing and executing strategy in dynamic environments for the past 15 years. He brings this to his role as Head of Student and Client Services at UTS:INSEARCH and is directly responsible for developing and executing the customer experience strategy.

Sebastian Zagarella - Head of Student and Client Services UTS:INSEARCH

How to see the world through customer coloured glasses

To fully understand your customers you need to see the world through their eyes so that you can work out how to improve and enhance their buying experience.

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Hi *|FNAME|*, some recommended articles for you


*|RECOMMENDATIONS|*

Hi *|FNAME|*, welcome back!

Maybe you are interested in the following event.


Programmatic Advertising Summit 2016

ANZ’s only dedicated programmatic advertising conference designed to close the knowledge gap for buy side & sell side executives within the media and advertising industry.


Hi *|FNAME|*, welcome back!

Maybe you are interested in the following event.


Customer 360 Symposium 2016

ANZ’s #1 enterprise customer experience event. Join forward thinking organisation reconsidering how they Reach, Engage and Delight their communities.


See what sponsors thought of the Customer 360 Symposium 2015

Hi *|FNAME|*, welcome back!

Sponsorship opportunities are now running low.
Contact Tim Stuart-Harris on 02 8228 6902 to secure your place today.

See what sponsors thought of the Agency Leaders Symposium 2016