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Roundtable: Achieving a Customer Centric Culture in your Organisation

Every organisation has a culture, whether it knows it or not, but not every organisation is able to creation a culture capable of being a customer centric. In fact research has shown that only one in ten organistions culture operate in a manner that can be described as truly customer centric. How does your organistions  culture  stack up? What does it take to become truly customer centric as a culture? Join this roundtable conversation to be facilitated by Michael Henderson a Corporate Anthropologist to unpack and explore and discuss this all important topic.

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