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Agenda

Wednesday 18 October

08.55 – 09.00

Welcome & Opening Remarks

09.00 – 09.30

Keynote Presentation

9.30 – 10.30

First Interactive Roundtable Discussion Group

10.30 – 11.00

Coffee & Networking Break

11.00 – 11.30

Keynote Presentation

11.30 – 12.30

Second Interactive Roundtable Discussion Group

12.30 – 13.15

Lunch & Networking

13.15 – 14.15

Third Interactive Roundtable Discussion Group

14.15 – 14.45
Wednesday

Keynote Presentation

14.45 – 15.00

Closing Remarks

15.00

Close of Customer 360 Forum

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