One of the most effective things you can do to retain top talent and keep your employees productive is to provide a great employee experience. Over the last few years, the consumer experience has evolved, and shifts in consumer experiences are resulting in new workplace expectations. Maintaining high employee engagement levels in your organisation can be a challenge. And increasing employee engagement levels isn’t any easier. In our interactive session, we will talk about how we are all addressing this opportunity. Our discussion will help identify things you can the do, steps you can take, ideas you can try, to improve levels of engagement in your organisation.
Diane Magers, CEO, Customer Experience Professionals Association, USA