Ashton Media » Home

Tackling The Key Challenges in Enterprise Customer Experience

As customer experience become an increasingly critical topic for the majority of enterprise organisations our panel of CX leaders discuss the key challenges and barriers to success that exist in large businesses. Building the business case, change management, metrics and culture are just some of the topics to be covered during this session.

 

Harriet Wakelam, Director Human Centred Design, IAG
Paul Sainsbury, Group Executive, Wealth Solutions and Customer, AMP
Justin Lee, Director of Customer Experience (ANZ) Expedia, Wotif & Lastminute.com
Gab Dracopoulos, Head of Customer, Melbourne IT

Back to agenda

Subscribe For Our Latest Updates

Signup for our newsletter and stay updated with exclusive content from the Marketing & CX Hub.

First name *
Last name *
Job title
Company
Email *
 

Hi *|FNAME|*, some recommended articles for you


*|RECOMMENDATIONS|*

Hi *|FNAME|*, welcome back!

Maybe you are interested in the following event.


Programmatic Advertising Summit 2016

ANZ’s only dedicated programmatic advertising conference designed to close the knowledge gap for buy side & sell side executives within the media and advertising industry.


Hi *|FNAME|*, welcome back!

Maybe you are interested in the following event.


Customer 360 Symposium 2016

ANZ’s #1 enterprise customer experience event. Join forward thinking organisation reconsidering how they Reach, Engage and Delight their communities.


See what sponsors thought of the Customer 360 Symposium 2015

Hi *|FNAME|*, welcome back!

Sponsorship opportunities are now running low.
Contact Tim Stuart-Harris on 02 8228 6902 to secure your place today.

See what sponsors thought of the Agency Leaders Symposium 2016