Posts Taged customer-journey-mapping

Haley Doel - Senior Marketing Specialist, Traction Digital

Delivering Real World Value With Marketing Automation & Customer Journey Mapping

As the world continues to adopt more automated and technology-assisted processes across all industries, we need to make sure we don’t lose sight of the customer and recognise that delivering customer value is the return path to delivering business value.

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Haley Doel - Senior Marketing Specialist, Traction Digital

How to have meaningful conversations with online customers

customer journey mapping

As an online business, customer experience can be your worst nightmare or your greatest opportunity.

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