Engagement

Data, Engagement and Customer Experience Management

Providing a level of customer experience that ensures your customers ‘feel’ the difference between your business and competitors is crucial to success.

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Miwah Van - Founder of Unvorsum: Customer Strategy Consulting

Pay it forward – how to become customer centric

Customer centric is a catch-phrase often used by businesses, but what does it really entail? Miwah Van shares an insight for better customer service.

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