Amanda O’Donnell

Head of Customer Experience and Marketing

Hollard Insurance

Amanda O’Donnell is the Head of Customer Experience and Marketing for a personal car, home, landlords and travel products at Hollard Insurance. Describing herself as a “customer experience evangelist”, Amanda has held CX leadership roles for the past 10 years across a variety of industries including telecommunications, government and insurance. She is passionate about creating customer-centric culture change and using business as a force for good. 


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