Director of Capability and Enablement
After more than 18 years of experience in commercial operations leadership in the telecommunications Industry, Claire developed a reputation as a strategically focused, commercially astute, high performing executive with a reputation for integrity, delivering results and driving demonstrable outcomes.
With extensive project management and change management experience, she is responsible for managing hundreds of projects and programs, across customer centres, sales teams, finance and operations reducing costs, improving services, driving efficiencies and profitability. A strong communicator and leader, Claire utilises her exceptional communication skills to implement sales and operations strategies across the business improving sales, culture and delivering sales growth and strategic expansion. Claire has an extensive wealth of knowledge about the telecommunications industry, is used to handling complexity and ambiguity, and can develop and manage stakeholders and customer relationships to achieve results. Her expert technical knowledge combined with my extraordinary leadership skills, improve operations and drive changes resulting in improved profitability. Claire is recognised for developing and mentoring high performing teams that work well autonomously and within a dynamic team environment. She takes pride in the outcomes that her teams deliver.