Experience Management Advisor
Darren Bowman is the Experience Management Advisor, at Medallia where he works with clients across ANZ, and wider Asia, to develop best in class Customer & Employee Experience programs. His technology-driven focus on the democratisation of results and turning data into action ensures organisation-wide understanding of experiences and actionability or results from the C suite to the frontline. As a fellow CX practitioner, leading customer and employee programs is familiar territory for Darren including the many curve balls and challenges associated with running an enterprise experience management program.
When Darren’s not beating the Experience drum he enjoys spending time in Melbourne with his wife Bianca and two children Mila (14) and Hunter (12)