Dean Inzitari

Customer Experience Lead

HSBC

Dean Inzitari leads Customer Experience for Wealth & Personal Banking at HSBC, responsible for driving actionable customer insights across products, propositions, journeys and channels. Dean champions a customer-obsessed culture across the organisation by building a deeper understanding of customer needs, mobilising cross-functional teams and prioritising what matters most by connecting advocacy to growth and economics. 

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Dean Inzitari
Dean Inzitari