Deanne Martin

Head of Customer Experience & Service ANZ, National Advisory Board Member, ACXPA


A creative proud non – conformist who inspires others to challenge thinking and reverse the profile of the Customer Service Industry from unskilled to skilled, using Customer Service Centre’s as the talent pool for the organisation.

A humanistic leader with experience across Retail, Telco, Manufacturing and Tech who enjoys inspiring others to make a difference by building confidence through mentoring, coaching and kindness.

Deanne has embraced the key tenets of agile in her recruitment process by involving the people that do the work in the decision making and onboarding.

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Deanne Martin
Deanne Martin