Gabrijela Juel

Director - Customer Experience Operations


Currently, the Director of Customer Experience Operations at Domain Group, Gabrijela has 26 years of Telecommunication experience working in large global and local Telco’s such as Verizon, Vodafone and TPG Telecom. Gabrijela is a passionate senior leader with experience across Call Centres, Customer Operations, Sales Operations & Credit & Collections in Retail, Enterprise, and Wholesale. Strong understanding of core business disciplines and expertise in Business Transformation, Process Design and Re-engineering, Service Management & Delivery, and large-scale IT deployments with unrelenting focus on delivering exceptional customer experience.

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