James is passionate about working with organisations to deliver on their core purpose, reducing delivery risk and optimising spend. With a specific interest in how customers interact with organisations through service delivery models and technology James works with clients on how they can activate a service experience for both customers and employees.

James’ career has evolved from delivering technical support for one of the largest brands in the world, before working in IT Managed services, where he gained a deep understanding of business drivers and risks. Today, as Associate Director of Presales for Datacom, James combines his experience and education to solve client puzzles and deliver on their strategy.

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