Jami Blake

Jami Blake is as a business disrupter and an agent of change. Her background is rooted in training and organizational effectiveness and currently, she applies her passion, and skills in the field of customer experience. She has built her 20-year career spanning globally recognized brands in the industrial/manufacturing, telecommunication and luxury retail verticals. She applies advanced academic theory to practical skills that create her action-oriented, results-driven leadership style. Jami is strategic in cultivating a climate of synergy; her track record shows the repeated success of implementing change and evolving teams to stay in front of the curve.

Jami’s recognition and education include the following:

· CX Impact Award (CXPA), 2017

· Ventana Research Leadership Award, 2016

· Certified Prosci Change Manager, 2014

· Certified Executive Coach, New York University, 2012

· Certified in (MBTI) Meyer-Briggs Type Indicator

· Certified Inside-Out Coach

· Certified Facilitator “Speed of Trust”

· Certified Facilitator “7 Habits of Highly Effective People”

· MA in Communication, Organizational Development, West Chester University

· BS in Communication Studies with addition concentration in psychology, Old Dominion Uni