Director of CX and Digital Innovation
Joshua Wood is currently Director of CX & Digital innovation at Audi Australia.
With over 15 years automotive industry experience, Josh has worked across many large scale Digital, CRM & Marketing strategies with automotive brands such as Toyota, Lexus, Volkswagen & Audi.
The automotive industry is currently going on through rapid change with the evolution of vehicle connectivity, mobility services and the electrification of vehicles. Josh heads up the team at Audi Australia responsible for managing this digital transformation as well as the broader refocussing of the business on CRM and customer loyalty.