Head of Customer Experience
Luka has been leading Marketing and CX teams across Mining, Automotive and Quick Restaurant industries for 15 years. His focus is on deeply listening to his customers and to those who serve them. Taking a customer-lead approach to growing businesses, he has consistently identified opportunities to do more with less, innovate to drive change and to rally teams to achieve new heights. He is passionate about the CX profession and is excited about the impact it can have on businesses, their customers and society at large.