Timothy Naylor
Head of Customer Strategy & Insights
AGL Energy
As Head of Customer Strategy & Insights at AGL, Tim is responsible for translating insights and data into an effective strategy that delivers meaningful results for customers and the business. With a role encompassing insights, data, strategy and customer experience in a large matrix organization, Tim is acutely aware of the challenges facing insights professionals in bringing data to life and developing a narrative that works at all levels of an organization.
Tim’s diverse experience covers a range of business growth, marketing and strategy roles across a number of large corporate environments, including Amplifon, Bupa, and ANZ.
