Verint® is a global leader in Actionable Intelligence® solutions for customer engagement optimisation, security intelligence, and fraud, risk and compliance. Today, more than 10,000 organisations in over 180 countries use Verint solutions to improve enterprise performance and make the world a safer place.
In 2014, Verint acquired KANA® Software. KANA®, A Verint® Company, is a leading provider of cloud and on-premises customer service solutions. KANA helps global organisations optimise their engagements with consistent and contextual customer journeys across employee, web, social, and mobile experience. Using KANA solutions, organisations can reduce operational costs, increase resolution rates, and improve brand loyalty.