Contact Centre Symposium 2025
SPEAKERS
Hear and learn from industry’s most influential contact centre executives and the next generation of leaders.
Contact Centre Symposium Speakers…The most influential leaders…
Aymen Ismail
smart Europe
Head of Customer Engagement Solutions
Stephanie Walters
Emirates
Senior Manager, Customer Experience
Amba Turnbull
nib
Senior Manager – Optimisation & Transformation
Joshua Curtis
Super Retail Group
Customer Care Centre Manager
Emily Bayford
AustralianSuper
Senior Manager - Contact Centre Channel
Simon Kriss
simonkriss.ai
Chief AI Officer
Mac Harris
Optus
State Director, Contact Centres and Social Media
Amy Dennerly-Minturn
THE ICONIC
Head of Customer Service