Ashton Media » Home
Menu
Home
Events
Marketing Tech Symposium 2024
CX Retreat 2024
Marketing Tech Retreat 2024
Customer 360 Symposium 2025
Contact Centre Symposium 2025
L&D Symposium 2025
CX Awards
Close
CX Portfolio
Tailormade by Ashton
Podcast
About
Testimonials
Contact
Overview
Your Selections
Your thoughts on the forum
Agenda
Forget Customer-Centricity. It’s Now About Customer Obsession.
Achieving Omni-Channel Experience
Aligning Customer Experience Metrics to the Right Outcomes
Business Case Insight, Strategy & Success for Investment in CX/UX
Customer Data, Insight & Analytics
CX in Government
Driving Transformation and Improvement from NPS
From Customer Centric to Customer Obsession
Moving the Needle on Employee Experience to Drive Customer Experience
The Application of Emerging Technologies to Improve CX and Deliver Business Outcomes
Putting the customer at the centre of transformation
Using our customer’s insights to revolutionise their health & care experiences
Stop Distracting Your Customers
Speakers
Sponsor
Overview
Your Selections
Your thoughts on the forum
Agenda
Forget Customer-Centricity. It’s Now About Customer Obsession.
Achieving Omni-Channel Experience
Aligning Customer Experience Metrics to the Right Outcomes
Business Case Insight, Strategy & Success for Investment in CX/UX
Customer Data, Insight & Analytics
CX in Government
Driving Transformation and Improvement from NPS
From Customer Centric to Customer Obsession
Moving the Needle on Employee Experience to Drive Customer Experience
The Application of Emerging Technologies to Improve CX and Deliver Business Outcomes
Putting the customer at the centre of transformation
Using our customer’s insights to revolutionise their health & care experiences
Stop Distracting Your Customers
Speakers
Sponsor
Speakers
Bettina Pidcock
QBE
Chief Customer Officer
Craig Lauchlan
AGL Energy
GM Customer Experience Transformation
Jane Power
Bupa
Chief Customer and Marketing Officer
Rod Moynihan
Zendesk
Director of Sales for ANZ
Share
Tweet
Share