- Jonathan Kerr
Director, Marketing & Digital
Auto & General
- Justin Lee
Director, Customer Experience
Expedia
- Rhod McKensey
Chief Marketing Officer
NIB Health Funds
- Paul Sainsbury
Chief Customer Officer
AMP
- Penny Gray
GM, Products, Digital & Customer Experience
Origin Energy
- Kara Glamore
Head of Brand and Marketing Communications
Caltex
- Cassandra Goodman
Global Director People Engagement & Experience
Bupa
- David Pisker
National Customer Experience & eCommerce Manager
Officeworks
- Jill Baptist
Exec. General Manager, Customer Futures
IAG
- Karen Platt
Director, Customer Experience & Marketing
Optus Business
- Linnea Andersson
Director of Customer Experience, Brand & Social
ANZ Wealth
- Peter Ratcliffe
Head of Digital
Retail Apparel Group
- Harriet Wakelam
Director Human Centred Design
IAG