Andrew Stamatakis

Hyundai Motor Company Australia & Genesis Motors Australia

General Manager – Digital & CX

Nyssa Packard

Skyscanner (UK)

Senior Director CX

Gail Russell

HSBC

Global Head of Customer Experience and Channels

Adam Novak

CBHS

Head of Experience and Transformation

Samantha Ezra

Telstra

CX Centre of Excellence Lead Principal

Kasey Gaffney

Suncorp

Executive Manager Digital Experience

Alyssa Milton

Officeworks

Head of Insights, Data and Analytics

Natalie Sargeant

icare NSW

Head of CX Design and Capability

Sophie Imbert

Russell Investments

Head of Customer Experience and Transformation

Claire Macleod

Woolworths

Head of Customer Insights

Michael Dominish

McDonald's

Head of CX

Sonny Sethi

Zip

Senior Director, Marketing Research

Clare Firth

Zurich Insurance

Head of Design

Carly Pelham

lowercase

Director of Growth & Client Service

Melissa Simpson

Feros Care

Chief Experience Officer

Melo Calarco

Mindfulness and High Performance Coach

Vida Asrina Dhulst

Medibank

Head of Digital Experience Design

Rebecca Alexander-Head

Super Retail Group

GM Customer Insights

Jeremy Todd

Air New Zealand

Head of Research and Insight

Matt Prowse

Bupa

Customer Director

Virginia Meikle

NRMA

Senior Manager Consumer Insights and Segmentation

Tom Lobban

Tabcorp

Head of Voice of Customer & Business Analytics

Greg Baxter

Codehouse

Global Digital Experience & Personalisation Leader

Jonas Katzellenbourg

Concentrix Catalyst

Managing Director

Mark Vaughan

Mitre10

Head of Customer Insights

Matt Morgan

Lowercase

Managing Director

Maurice Zicman

Teleperformance

Vice President

Stephen McNabb

Suncorp

Former Head of Customer Insights

Matthew Hann

Reflections Holidays

Senior Marketing Manager

Lisa Khatri

Qualtrics

XM Strategy and Solutions, APJ,

Ivana Papanicolaou

Qualtrics

Head of Customer Experience Solution Strategy ANZ

Brendan Daly

Rest

Chief Service Officer

Jeremy Duffin

ASB Bank

Head of Experience Strategy

Melanie Scott

ASB Bank

Manager Voice of Customer

Brad Meehan

Strativity APAC

Managing Director