"...It's a huge achievement" (The Australian Red Cross, 2021 Winner)
PAST WINNER
4
YEARS YOUNG
ANZ’s Most Coveted Recognition of Customer Experience Excellence returning in 2022.
Being a customer-obsessed business is no longer a differentiator in a competitive market; it’s the cornerstone of survival.
As we all navigate our journey to customer-centricity, take a moment to pause and to recognise and reflect on yours and your team’s hard work, and to celebrate the incredible CX initiatives and strategies being rolled out across the region.
Back for their fifth year, The CX Awards are the ultimate accolade in CX to benchmark and recognise CX excellence and innovation in the ANZ region. Judged by an esteemed panel of your CX peers, and utilising a rigorous and transparent judging process, The CX Awards go one step further in helping to differentiate the very best leaders, teams, strategies and innovations.
Details
CX AWARDS 2022
WHERE
Sydney CBD
WHEN
Thursday, 20 October 2022
SPONSOR
INTERESTED?
CX AWARDS 2021
HIGHLIGHT REEL
PLAY VIDEO
What the winners say…
HUGE ACHIEVEMENT Feels like such a great representation of all the work we've been putting in to really motivate the organisation to focus on end to end journey. It is a huge achievement.
The Australian Red Cross team - CX Awards 2021 winner: CX Team of The Year, sponsored by Adobe
TO GET A WIN ONE IS A MASSIVE HONOUR The event was really well organised, and we were very proud to be finalists in so many categories. To get a win in one is a massive honour, and this one speaks volumes for what has been done across the organisation. It is absolutely an Award and recognition that everyone at the NRMA and our group businesses can own.
THE NRMA team - 2020 Winner: Best Employee Experience
IT MEANS A LOT An enormous thank you. We are humbled, and it means a lot to all those who have collaborated across AT to grow our customer centricity via initiatives like this
Auckland Transport - 2019 Winner: Excellence in Public Sector: The Citizen Experience, Sponsored by PwC
AMAZING CONTENDERS We are just so excited. Amazing contenders, so to win is just fantastic. We’ve put a lot of work, heart, soul, sweat, and blood in to all of this, so it really means a lot.
Suncorp - 2018 winner: Best Employee Experience Initiative, sponsored by Yell Creative
CX Awards 2021 Judges
Paul Meischke
Restaurant Brands Australia
Director of Customer Experience and Operations
David Pisker
Officeworks
Head of Customer Experience
Emma Harrington
The NRMA
CEO, Motoring and Membership
Karen Sheppard
Endeavour Drinks Group
Head of Customer Insights
Ebenezer Banful
ANZ
Customer Experience Strategy Manager
Jason Bradshaw
Power of CX
CEO
Elyssia Clark
SEEK
Head of Customer Insights and Strategy
Lisa Dowie
PEXA
Chief Customer Officer
Luka Popovac
McDonald's
Head of Customer Experience
Adam Novak
nib group
Group Head of Customer Experience and Operational Excellence
Belinda Dimovski
Australian Red Cross
Director Engagement & Support
Jessica Rix
SunSuper
Head of Customer Interactions
Richard Spencer
Business Australia
Chief Customer Experience Officer
Contact
Stacey Goater
Portfolio Director, Ashton Media
Ph: +61 481 235 899
stacey@ashtonmedia.com.au
