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10

categories celebrating CX excellence

"...It's a huge achievement" (The Australian Red Cross, 2021 Winner)

PAST WINNER
Australian Red Cross
2021 CX Awards Winner , CX Team of The Year

4

YEARS YOUNG

ANZ’s Most Coveted Recognition of Customer Experience Excellence returning in 2022.

Being a customer-obsessed business is no longer a differentiator in a competitive market; it’s the cornerstone of survival.

As we all navigate our journey to customer-centricity, take a moment to pause and to recognise and reflect on yours and your team’s hard work, and to celebrate the incredible CX initiatives and strategies being rolled out across the region.

Back for their fifth year, The CX Awards are the ultimate accolade in CX to benchmark and recognise CX excellence and innovation in the ANZ region. Judged by an esteemed panel of your CX peers, and utilising a rigorous and transparent judging process, The CX Awards go one step further in helping to differentiate the very best leaders, teams, strategies and innovations.

Details

CX AWARDS 2022
WHERE

Sydney CBD

WHEN

Thursday, 20 October 2022

SPONSOR

Become a partner

INTERESTED?

EXPRESS INTEREST HERE

CX AWARDS 2021
HIGHLIGHT REEL

PLAY VIDEO

CX Awards 2021 Highlights

What the winners say…

Australian Red Cross

HUGE ACHIEVEMENT Feels like such a great representation of all the work we've been putting in to really motivate the organisation to focus on end to end journey. It is a huge achievement.

TO GET A WIN ONE IS A MASSIVE HONOUR The event was really well organised, and we were very proud to be finalists in so many categories. To get a win in one is a massive honour, and this one speaks volumes for what has been done across the organisation. It is absolutely an Award and recognition that everyone at the NRMA and our group businesses can own.

Auckland Transport

IT MEANS A LOT An enormous thank you. We are humbled, and it means a lot to all those who have collaborated across AT to grow our customer centricity via initiatives like this

Suncorp - testimonial

AMAZING CONTENDERS We are just so excited. Amazing contenders, so to win is just fantastic. We’ve put a lot of work, heart, soul, sweat, and blood in to all of this, so it really means a lot.


CX Awards 2021 Judges

Paul Meischke

Restaurant Brands Australia

Director of Customer Experience and Operations

David Pisker
David Pisker

Officeworks

Head of Customer Experience

Emma Harrington

The NRMA

CEO, Motoring and Membership

Karen Sheppard

Endeavour Drinks Group

Head of Customer Insights

Ebenezer Banful

ANZ

Customer Experience Strategy Manager

Jason Bradshaw
Jason Bradshaw

Power of CX

CEO

Elyssia Clark

SEEK

Head of Customer Insights and Strategy

Lisa Dowie
Lisa Dowie

PEXA

Chief Customer Officer

Luka Popovac
Luka Popovac

McDonald's

Head of Customer Experience

Adam Novak

nib group

Group Head of Customer Experience and Operational Excellence

Belinda Dimovski
Belinda Dimovski

Australian Red Cross

Director Engagement & Support

Jessica Rix
Jessica Rix

SunSuper

Head of Customer Interactions

Richard Spencer

Business Australia

Chief Customer Experience Officer

Contact

Stacey Goater

Portfolio Director, Ashton Media

Ph: +61 481 235 899

stacey@ashtonmedia.com.au

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