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THE AWARDS CEREMONY

The what, where and when of the awards ceremony for the region’s most coveted recognition of CX Excellence

The Awards Ceremony

The Gala Dinner

Ceremony

The CX Awards are the ultimate accolade in CX to benchmark and recognise CX excellence in the region, celebrating the industry’s incredible innovation and commitment to the customer experience.

It was a competitive entry period and following a rigorous judging process, The CX Awards will culminate for a beautiful gala dinner bringing the CX industry together as we announce the esteemed winners across the 12 categories.

Join us at the CX Awards for a night to remember, celebrating the very best in CX at a Black-tie gala dinner. Enjoy an evening of bubbles and a three course dinner with your team, capture the moment in our CX Awards photo booth, and finish the night off with a sweet treat from a nitrogen ice cream bar.


Whether you’re one of ANZ’s leading brands shortlisted for an awards category; a CX leader wanting to surround yourself with the industry’s elite; or a CX partner striving to create CX excellence for your clients, you should be there.

The CX Awards ceremony will take place 18.45 – 22.45 on Thursday 6th March at Royal Randwick.

Details

CX AWARDS 2025
WHERE

Royal Randwick
Australian Turf Club
Alison Rd, Randwick NSW

Directions & how to get there.

WHEN

Thursday, 6 March 2025
18.45 – 22.45

DRESS CODE

Black-tie

SPONSOR

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TICKET SALES

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Agenda

18.45

 
Arrival and welcome drinks
 

19.30

 
Take your seats for a beautiful 3 course gala dinner
 

20.15

 
The CX Awards Ceremony: We reveal and celebrate the 12 winners across the highly contest CX Awards categories
 

21.00

 
Desserts are served!
 

22.45

 
That’s a wrap