CX Retreat 2025
SPEAKERS
Hear and learn from industry’s most influential CX executives and the next generation of leaders.
CX Retreat Speakers…The most influential leaders…
Rowan Pizzey
Coveo
Sales Leader
Siân Howatson
Swyftx
Head of Customer Insights and Automation
Kate Young
ANZ
Executive Manager, Marketing Strategy and Capability
Sonny Sethi
Zip
Senior Director Marketing Research
Dannielle Pearson
Concentrix Catalyst
Head of Customer Strategy & Insights
Liam Woods
HCF
General Manager – Digital Enterprise
Vanessa Costabile
Coles Liquor
Senior Customer Insights Manager
Tim Stierman
Inter Ikea Group
Digital Product Leader, Global CX Platform
Candice Liew
Flybuys
Head of Program Strategy & Experience
Martin kelly
Retail Food Group
GM Customer Experience
Sam Price
City of Port Phillip
Head of Customer and Business Improvement
Rachel McIver
The Rachel McIver Group
CEO & Lead Consultant
Lyndall Spooner
5D
CEO
Ben Elliot
NiCE
Digital Solutions Architect, ANZ
Lachlan Davidson
Bupa
General Manager Customer Strategy & Performance
Dr. Violet Lazarevic
ANZ
Head of Customer Experience, Commercial
Diane Buckley
Origin Energy
Head of Customer Engagement and Retention - Retail
Maurice Zicman
TP
Vice President
Campbell Packer
Strativity ANZ
Director
Bhavika Unnadkat
Energy Australia
Head of Data Analytics and Governance
BJ Allen
NAB
Head of Customer Experience Business & Private Banking