Ian Evans

Telstra

Group Owner - Decision Intelligence, Data & AI

Patrick Ryan

Sportsbet

Head of Customer Experience

Ledi Lapaj

Bank-al-Etihad

Director Customer Experience

Dr. Violet Lazarevic

Telstra

Head of Enterprise-Wide Customer and Market Insights Centre of Excellence

Kate Young

ANZ

Executive Manager – Marketing Strategy & Capability

Candice Liew

Flybuys

Head of Customer Strategy and Insights

Megan Godfrey

Sweat

Community Insights and Engagement Manager

Anthony Russell

Sweat

Head of Customer Experience

Ben Fettes

P&O Cruises

VP Marketing and Direct Customer Experience

Melo Calarco

Mindfulness and High Performance Coach

Janett Egber

Medibank

Lead CX Capability

Edwina Morgan

Salvos Stores

GM Customer and Strategy

Cindy Vandecasteele

Alinta Energy

General Manager, Customer Engagement

Jessica Gernelle

Forty Winks

Chief Customer Officer

Daniel “Pancho” Gutstein

Forty Winks

CEO