CX Retreat 2025

SPEAKERS

Hear and learn from industry’s most influential CX executives and the next generation of leaders.

Speakers

Panel Pledge

CX Retreat Speakers…The most influential leaders…

Kate Young
Kate Young

ANZ

Executive Manager, Marketing Strategy and Capability

Sonny Sethi
Sonny Sethi

Zip

Senior Director Marketing Research

Dannielle Pearson
Dannielle Pearson

Concentrix Catalyst

Head of Customer Strategy & Insights

Liam Woods headshot
Liam Woods

HCF

General Manager – Digital Enterprise

Diane Buckley
Diane Buckley

Origin Energy

Head of Marketing, Customer Engagement and Retention Retail

Lachlan Davidson
Lachlan Davidson

Bupa

General Manager Customer Strategy & Performance

Tim Stierman
Tim Stierman

Inter Ikea Group

Digital Product Leader, Global CX Platform

Violet Lazarevic
Violet Lazarevic-Sittrop

ANZ

Head of Customer Experience, Commercial

Martin kelly

Retail Food Group

GM Customer Experience

Sam Price
Sam Price

City of Port Phillip

Head of Customer and Business Improvement

Rachel McIver
Rachel McIver

The Rachel McIver Group

CEO & Lead Consultant​

Lyndall Spooner

5D

CEO

Ben Elliot
Ben Elliot

NiCE

Digital Solutions Architect, ANZ

Bhavika Unnadkat

Energy Australia

Head of Data Analytics and Governance

BJ Allen

NAB

Head of Customer Experience Business & Private Banking