L&D Symposium 2021


This carefully crafted program combines inspiring keynotes with informal activities and time to build real relationships.

LD21 agenda



Delegate registration


Welcome drinks



Breakfast and Opening Comments


International Keynote: Sharpen Your EDGE and Supercharge Your Potential

Hard work is essential, but it isn’t always enough; in order to make a real impact, leaders must find their EDGE. Every individual has a unique edge and the key to success is identifying it and capitalising on it. When individuals identify their edge and embrace their authentic selves and all the unique ways in which they add value, they can stay ahead and thrive, even in times of adversity.

Embark on a journey of self-discovery with Naphtali Bryant and explore how you can Engage, Discover, Grow and Elevate, by identifying your unique EDGE. Learn how to unlock your innate potential and propel yourself to the next level by leveraging your strengths, gifts, and abilities; how to stay focused on your edge and sharpen it regularly; and how to empower your learners and teams to do the same.


Partner Keynote: Storytelling: How to Demonstrate ROI with Data Analytics


The last two decades have seen unprecedented technological advancements, and one of the most significant advantages of having so much technology on our hands is its ability to collect data. Now with xAPI, LRS’s, and various data collection and visualisation tools at our disposal, we have more ways than ever to measure the effectiveness of our learning programmes. However, all the data in the world becomes useless if it doesn’t tell a compelling story.

In this session, we’ll explore the ways in which we can harness the value of data. Learn how to translate data analytics into a compelling story to demonstrate the ROI of your learning initiatives to external stakeholders and company executives, and how to align corporate objectives with the objectives and strategy of your training function.


Panel Discussion: Creating and Maintaining a Culture of Learning

Today, more than ever, businesses are realising the importance and value of integrating learning into people’s daily routines and adopting a culture of continuous learning, where learning is an ‘on the job’ and ‘in the flow’ everyday practice.

Join our expert panelists as they explore innovative ways to cultivating a learning culture. They will discuss how to create and embed a learning culture, how to foster self-driven learning, how to deploy content with agility, how to boost knowledge retention by weaving bite-size, micro-learning opportunities into people’s daily lives, how to support a dispersed or remote workforce through engaging blended learning and how to align the learning culture with business goals.


Coffee Break & Networking

Sponsored by LMS365 and Go1

LMS365 Go1


Partner Keynote: How to Meet Today’s and Tomorrow’s Skill Development Needs

Linkedin Learning

Skills are the currency of success in the new world of work with the World Economic Forum predicting that 85 million jobs will be displaced and 97 million new ones created in the next four years. These new jobs will require new skills, and with the current pace of technological change, every member of the workforce will need to continuously expand their skillset.

This means that in order to succeed, organisations must be laser-focused on helping employees build the skills to grow their careers and propel businesses forward.

In this session, we’ll be leveraging data from LinkedIn’s Economic Graph and the world’s most comprehensive skill taxonomy to look at the challenges and trends shaping today’s and tomorrow’s skill development needs. We will cover:

*How to identify the skills gaps across industries, geographies, and labour market segments

*How to turn all employees into active skill-builders

*How to futureproof your organisation to support the skills you’ll need in the future


Keynote: How to Do More with Less

With budget cuts and redundancies across the board, there is now more pressure than ever on L&D professionals to wear many different hats and deliver more with less – Less money, less workforce, less resources and less time.

In this session to learn how to do more with less: How to prioritise resources, how to transform at speed and scale, how to maximise the shelf-life of your learning solutions, how to select technology that meets your learning goals, how to build your organisations’ agility to meet unforeseen challenges and how to measure the impact and ROI of your learning initiatives and learn from your mistakes.


Partner Keynote: How L&D Teams can drive the Great Re-Engagement


In 2020 and 2021 businesses were faced with new challenges on how to manage a remote workforce. In 2022 the challenge is how to retain staff in the face of The Great Resignation. Experts predict Australia will see this issue start to have a major impact from March 2022 with 40% of the workforce considering leaving their current role. In this session, we will discuss how can Learning and Development teams act now to help their organisations turn the Great Resignation to the Great Re-Engagement.


Networking Lunch



Keynote: Upskilling and Reskilling to Adapt and Thrive in Changing Times

In the wake of the global pandemic, reskilling and upskilling have made their way to the forefront of learning leaders’ agendas. Large-scale digitisation due to lockdowns, organisations struggling to keep up with market uncertainties and the rise of automation and artificial intelligence causing widespread job and skill shifts are all factors driving a critical need for well-funded upskilling. 

In this session, we’ll explore the skills and capabilities of the future, understand what skills are most at risk, the importance of talent retention and the importance of investing in reskilling and upskilling your workforce.


Wine Tasting

Kick back and relax with your fellow delegates on a wine tour experiencing some of the Hunter Valley’s finest vineyards. Sponsored by Open LMS

Open LMS


Enjoy 9 holes of golf and plenty of conversation on the beautiful Crowne Plaza golf course.

Creative Smartphone Photography Workshop

Nowadays everyone has a great camera in their pocket. Learn contemporary smartphone photography and storytelling techniques so you can create fantastic images, videos and stories directly from your mobile phone. This 2 hour session will show you how to properly capture an image, process to pro standard, share and upload images to Social Media within minutes of shooting. Join Scott McGale, your professional photographer on this fun, interactive and creative session.

Suitable for iPhone, Samsung, Oppo, LG, Huawei phones, and others.


Relax + Recharge


Pre-Dinner Drinks Reception


Gala Dinner

Sponsored by Cornerstone






Villa Checkout


Breakfast & Opening Comments


International Keynote: Developing a Learning Culture: Creating an Environment that Champions Bold Creativity and Intellectual Curiosity

Fostering a culture of continuous and self-driven learning is essential for business success. A strong learning culture not only allows employees to reach their full potential but also attracts new talent and improves workforce retention. While most L&D professionals recognise the value of developing a learning culture, the challenge they face is figuring out how to do so.

Join Ekpedeme “Pamay” Bassey, Chief Learning and Diversity Officer at Kraft Heinz to discover how she pioneers an environment of continuous learning, bold creativity, and intellectual curiosity throughout the organisation. Learn how she leads by her example, encourages employees to make learning a part of their daily lives, helps employees view learning as a superpower that can catapult their careers, transforms employees into ambassadors of learning, and assists employees to build resilience and identify strategies to learn their way through challenging situations.


Keynote: Leadership in Times of Adversity

This last year, businesses experienced a level of disruption like never before. While 2020 was all about surviving the tsunami of challenges brought forth by the pandemic and staying afloat, the focus has now shifted to finding new and efficient ways of working and future-proofing businesses. This shift in focus has brought L&D leaders to the forefront of recovery and future success. The days of a learning leader only looking at learning and development are long gone. Today, L&D leaders have to be strategic partners to the business and fulfil multiple responsibilities.

In this session we will explore the role of leaders in a crisis, how to become effective coaches and facilitators of learning, how to lead a diverse, hybrid workforce, how to identify the capabilities you need to invest in, and how to use data metrics to quantify the value you produce for your organisation.


Coffee Break & Networking

Sponsored by LMS365 and Go1

LMS365 Go1


Think Tank 1: Rebooting L&D – What Skills, Techniques & Op Models Do We Need for the Future?

It’s clear that L&D teams that solely focus on mandatory training and business as usual will soon be left behind. But what L&D skills and approaches will be required moving forward? How can we reboot what we do and how we are perceived, so we might better empower our audience to succeed?

In this Think Tank, we will collectively explore how L&D delivers on BAU basics while simultaneously stepping up to help lead transformation — including identifying and uplifting strategic capabilities that will future-proof our people and organisation. Where does strategic workforce planning, data science, performance consulting, marketing, innovation, and even agile coaching fit in with our approach moving forward? How do we better engage with business at all levels and reinvent our brand? Who do we need to be so that we can truly deliver value in these turbulent times, and what are the practical next steps forward?

Think Tank 2: How to Build and Run Inclusive Learning Programs

The pandemic, social climate, and political movements of this last year have all led to shifts in how learning leaders should lead, support, and connect with their teams. Organizations worldwide are being called upon to re-evaluate their values, learning programmes, hiring practices, and demographics in order to cultivate fair and progressive workplaces.   

In this Think Tank, we will discuss the value of building a diverse and inclusive learning environment and ways to design learning programmes that are inclusive and accessible to people of all backgrounds and learning styles. We will explore how we can become better informed, unlearn unconscious biases and discuss common pitfalls to avoid along the way. 

Think Tank 3: Developing Organisational and Learner Resilience

The events of the last year turned our worlds upside down. They changed the way we learn, how we interact and how we conduct business. In today’s uncertain world, a resilient learning organization is more critical than ever before, and cognitive science shows that resilience is a trait that can be learnt. 

In this Think Tank, we will discuss the importance of nurturing a resilient workforce, explore the latest insights and tools for building and maintaining resilience, examine characteristics of resilient learning organizations, and discuss strategies for cultivating resilience within your learning organizations and teams. 

Think Tank 4: Social Learning and Knowledge Sharing

As a result of shifting to remote work, many learners today feel increasingly isolated and cut off from their traditional learning communities. Hence, the need to drive social learning is more important than ever. Social learning promotes knowledge sharing and nurtures an online learning community. This, in turn, improves the learners’ emotional and mental well-being, increases productivity and encourages user-generated content.     

In this Think Tank, we will discuss why social learning is essential to futureproofing your L&D strategy, exchange valuable tips for driving and harnessing the power of social networking, collaborative learning and user-generated content and share examples of organisations that are doing this well.


Panel discussion: Reflecting and Planning for the Future of Learning

Covid-19 shook the world, leaving no individual, organisation, or country unscathed. Given the drastic events and changes experienced by all this last year, it is vital to reflect on and assess the lessons learned through the crisis and acknowledge the challenges, achievements, and failures experienced along the way. Additionally, with the need to rapidly adapt, learn, and upskill employees to stay relevant, business functions are seeking to understand the future of learning in a post-pandemic world. 

Join our panel of learning experts as they reflect on the impact of Covid-19 on their learning programmes, as well as the challenges they faced and lessons they learned. Learn how the events of the previous year have reshaped their approach to learning, how they remain agile in the face of disruption, their outlook for the future of learning and development, how they leverage data analytics to measure and present the value of their learning intitiatives and how they are finding new, efficient ways of working and future-proofing their businesses.


Closing International Keynote: Accelerate Learning for Digital Transformation

Technological advancements have had an impact on nearly every aspect of society, particularly the way we work, interact and learn. With new technology being released at an unprecedented rate, L&D professionals now have access to an overwhelming array of learning tools and technologies that have the potential to engage employees in their development and build the skills for the future. With so many options, ranging from enterprise-level platforms to agile and personalised mobile applications, selecting and adopting new technology can be a challenging task.

Join Johannes Lystbæk, Learning and Development Manager at the LEGO Group to learn how to use technology to boost learner engagement, development, and well-being, while also ensuring that your technology selection is cost effective, aligned with unique learning and organisational goals, and generates a positive return on investment.


Lunch & close of Symposium

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