L&D Symposium 2021

AGENDA

This carefully crafted program combines inspiring keynotes with informal activities and time to build real relationships.

LD21 agenda

Wednesday

17:00

Delegate registration

20:00

Welcome drinks

Thursday

8:00

Vanessa Trower
Breakfast and Opening Comments

Vanessa Trower, Group Learning & Development Manager, GWA Group Ltd.

GWA

8:50

Naphtali Bryant
International Keynote: Sharpen Your EDGE and Supercharge Your Potential

Naphtali Bryant, Director, Learning & Organisation Development, Netflix (USA)

Netflix

Hard work is essential, but it isn’t always enough; in order to make a real impact, leaders must find their EDGE. Every individual has a unique edge and the key to success is identifying it and capitalising on it. When individuals identify their edge and embrace their authentic selves and all the unique ways in which they add value, they can stay ahead and thrive, even in times of adversity.

Embark on a journey of self-discovery with Naphtali Bryant and explore how you can Engage, Discover, Grow and Elevate, by identifying your unique EDGE. Learn how to unlock your innate potential and propel yourself to the next level by leveraging your strengths, gifts, and abilities; how to stay focused on your edge and sharpen it regularly; and how to empower your learners and teams to do the same.

9:55

Coffee Break & Networking

10:25

Panel Discussion: Creating and Maintaining a Culture of Learning

Moderator: Vanessa Trower, Group Learning & Development Manager, GWA Group Ltd.
Melitta Hardenberg, Learning and Development Manager, SEEK
Kathy Tingate, Tribe Performance Lead, ANZ
Amanda Kirkby, Head of Talent & Organisational Development, Kimberly-Clark
Arun Pradhan, Learning & Performance Strategist, Model Thinkers

GWA SEEK ANZ KC MT
Vanessa TrowerMelitta HardenbergKathy TingateAmanda KirkbyArun

Today, more than ever, businesses are realising the importance and value of integrating learning into people’s daily routines and adopting a culture of continuous learning, where learning is an ‘on the job’ and ‘in the flow’ everyday practice.

Join our expert panelists as they explore innovative ways to cultivating a learning culture. They will discuss how to create and embed a learning culture, how to foster self-driven learning, how to deploy content with agility, how to boost knowledge retention by weaving bite-size, micro-learning opportunities into people’s daily lives, how to support a dispersed or remote workforce through engaging blended learning and how to align the learning culture with business goals.

11:00

Adam Gregory

Partner Breakout: How to Meet Today’s and Tomorrow’s Skill Development Needs

Adam Gregory, Senior Director, LinkedIn Talent & Learning Solutions, LinkedIn, Australia & New Zealand

Linkedin Learning

Skills are the currency of success in the new world of work with the World Economic Forum predicting that 85 million jobs will be displaced and 97 million new ones created in the next four years. These new jobs will require new skills, and with the current pace of technological change, every member of the workforce will need to continuously expand their skillset.

This means that in order to succeed, organisations must be laser-focused on helping employees build the skills to grow their careers and propel businesses forward.

In this session, we’ll be leveraging data from LinkedIn’s Economic Graph and the world’s most comprehensive skill taxonomy to look at the challenges and trends shaping today’s and tomorrow’s skill development needs. We will cover:

*How to identify the skills gaps across industries, geographies, and labour market segments

*How to turn all employees into active skill-builders

*How to futureproof your organisation to support the skills you’ll need in the future

11:35

Molly Hill

International Keynote: Reimagining Virtual Learning with Starbucks

Molly Hill, Vice President, Global Learning, Development & Partner Experience, Starbucks (US)

Starbucks

The demand for virtual learning is undeniably on the rise and at an unprecedented pace. However, virtual learning solutions lack something fundamental: Engagement. Many organisations are discovering that the incidental learning opportunities that come with face-to-face interactions are absent in virtual learning and find it challenging to drive that same level of engagement in a virtual setting.

Join Molly Hill, Vice President of Global Learning, Development and Partner Experience at Starbucks, as she explores new ways to deliver highly interactive, social, and engaging learning programmes. Discover how Starbucks is utilising innovative techniques and mixed augmented reality to amp up its virtual learning programmes, and how the global brand has flipped its learning model and is embracing the benefits of informal and social learning, placing employees in the driving seats of their own learning success. Learn why face-to-face learning will not be reinstated and why virtual learning is becoming permanently embedded into the organisations’ learning culture.

13:00

Lunch

 

13:50

Debbie Key
Keynote: How to Do More with Less

Debbie Key, Head of L&D, Forty Winks

Forty Winks

With budget cuts and redundancies across the board, there is now more pressure than ever on L&D professionals to wear many different hats and deliver more with less – Less money, less workforce, less resources and less time.

In this session to learn how to do more with less: How to prioritise resources, how to transform at speed and scale, how to maximise the shelf-life of your learning solutions, how to select technology that meets your learning goals, how to build your organisations’ agility to meet unforeseen challenges and how to measure the impact and ROI of your learning initiatives and learn from your mistakes.

14:30

Wine Tasting

Kick back and relax with your fellow delegates on a wine tour experiencing some of the Hunter Valley’s finest vineyards.

Jay Patel

Workshop: Digital Foundations of Learning and Development

Jay Patel, Former Head of Digital Learning, NAB

Investing in smart and effective technology solutions is vital for today’s businesses, and the unique objectives of every organisation means there is no such thing as a one-size-fits-all solution.

In this workshop, we’ll discuss what you need to know about learning technologies, the factors to consider when selecting and implementing technology for your learner and organisational needs, and the emerging technology trends that are set to transform the learning and development landscape.

Creative Smartphone Photography Workshop

Scott McGale, Professional Photographer

Nowadays everyone has a great camera in their pocket. Learn contemporary smartphone photography and storytelling techniques so you can create fantastic images, videos and stories directly from your mobile phone. This 2 hour session will show you how to properly capture an image, process to pro standard, share and upload images to Social Media within minutes of shooting. Join Scott McGale, your professional photographer on this fun, interactive and creative session.

Suitable for iPhone, Samsung, Oppo, LG, Huawei phones and others.

Golf

Enjoy 9 holes of golf and plenty of conversation on the beautiful Crowne Plaza golf course.

17:00

Relax + Recharge

19:00

Pre-Dinner Drinks Reception

19:45

Gala Dinner

22:00

Close

Friday

8:00

Villa Checkout

8:00

Breakfast & Opening Comments

8:45

Keynote

9:15

Pamay Bassey

International Keynote: Developing a Learning Culture: Creating an Environment that Champions Bold Creativity and Intellectual Curiosity

Ekpedeme “Pamay” Bassey, Chief Learning and Diversity Officer, Kraft Heinz (USA)

Fostering a culture of continuous and self-driven learning is essential for business success. A strong learning culture not only allows employees to reach their full potential but also attracts new talent and improves workforce retention. While most L&D professionals recognise the value of developing a learning culture, the challenge they face is figuring out how to do so.

Join Ekpedeme “Pamay” Bassey, Chief Learning and Diversity Officer at Kraft Heinz to discover how she pioneers an environment of continuous learning, bold creativity, and intellectual curiosity throughout the organisation. Learn how she leads by her example, encourages employees to make learning a part of their daily lives, helps employees view learning as a superpower that can catapult their careers, transforms employees into ambassadors of learning, and assists employees to build resilience and identify strategies to learn their way through challenging situations.

9:50

Christine Seddon
Keynote: Leadership in Times of Adversity

Christine Seddon, Head of Leadership, Learning & Development (Group), Wesfarmers

Wesfarmers

This last year, businesses experienced a level of disruption like never before. While 2020 was all about surviving the tsunami of challenges brought forth by the pandemic and staying afloat, the focus has now shifted to finding new and efficient ways of working and future-proofing businesses. This shift in focus has brought L&D leaders to the forefront of recovery and future success. The days of a learning leader only looking at learning and development are long gone. Today, L&D leaders have to be strategic partners to the business and fulfil multiple responsibilities.

In this session we will explore the role of leaders in a crisis, how to become effective coaches and facilitators of learning, how to lead a diverse, hybrid workforce, how to identify the capabilities you need to invest in, and how to use data metrics to quantify the value you produce for your organisation.

10:30

Coffee Break & Networking

10:50

Arun Pradhan
Think Tank 1: Rebooting L&D – What Skills, Techniques & Op Models?

Arun Pradhan, Learning & Performance Strategist, Model Thinkers

Model Thinkers

It’s clear that L&D teams that solely focus on mandatory training and business as usual will soon be left behind. But what L&D skills and approaches will be required moving forward? How can we reboot what we do and how we are perceived, so we might better empower our audience to succeed?

In this Think Tank, we will collectively explore how L&D delivers on BAU basics while simultaneously stepping up to help lead transformation — including identifying and uplifting strategic capabilities that will future-proof our people and organisation. Where does strategic workforce planning, data science, performance consulting, marketing, innovation, and even agile coaching fit in with our approach moving forward? How do we better engage with business at all levels and reinvent our brand? Who do we need to be so that we can truly deliver value in these turbulent times, and what are the practical next steps forward?

Ingrid Massey

Think Tank 2: How to Build and Run Inclusive Learning Programs

Ingrid Massey, Director Learning, Development and Diversity, CBRE

CBRE

The pandemic, social climate, and political movements of this last year have all led to shifts in how learning leaders should lead, support, and connect with their teams. Organizations worldwide are being called upon to re-evaluate their values, learning programmes, hiring practices, and demographics in order to cultivate fair and progressive workplaces.   

In this Think Tank, we will discuss the value of building a diverse and inclusive learning environment and ways to design learning programmes that are inclusive and accessible to people of all backgrounds and learning styles. We will explore how we can become better informed, unlearn unconscious biases and discuss common pitfalls to avoid along the way. 

Beth Hall

Think Tank 3: Developing Organisational and Learner Resilience

Beth Hall, Head of People Experience & Development, Cotton On Group

Cotton On

The events of the last year turned our worlds upside down. They changed the way we learn, how we interact and how we conduct business. In today’s uncertain world, a resilient learning organization is more critical than ever before, and cognitive science shows that resilience is a trait that can be learnt. 

In this Think Tank, we will discuss the importance of nurturing a resilient workforce, explore the latest insights and tools for building and maintaining resilience, examine characteristics of resilient learning organizations, and discuss strategies for cultivating resilience within your learning organizations and teams. 

Stacey Edmonds

Think Tank 4: Social Learning and Knowledge Sharing

Stacey Edmonds, Group Head of Leadership, QBE

QBE

As a result of shifting to remote work, many learners today feel increasingly isolated and cut off from their traditional learning communities. Hence, the need to drive social learning is more important than ever. Social learning promotes knowledge sharing and nurtures an online learning community. This, in turn, improves the learners’ emotional and mental well-being, increases productivity and encourages user-generated content.     

In this Think Tank, we will discuss why social learning is essential to futureproofing your L&D strategy, exchange valuable tips for driving and harnessing the power of social networking, collaborative learning and user-generated content and share examples of organisations that are doing this well.

11:50

Julie Catanach

Keynote: Upskilling and Reskilling to Adapt and Thrive in Changing Times

Julie Catanach, Head of Leadership, Talent and Learning, Suncorp Group

Suncorp

In the wake of the global pandemic, reskilling and upskilling have made their way to the forefront of learning leaders’ agendas. Large-scale digitization due to lockdowns, organizations struggling to keep up with market uncertainties and the rise of automation and artificial intelligence causing widespread job and skill shifts are all factors driving a critical need for well-funded upskilling. 

In this session, we’ll explore the skills and capabilities of the future, understand what skills are most at risk, the importance of talent retention and the importance of investing in reskilling and upskilling your workforce.

12:20

Panel discussion: Reflecting and Planning for the Future of Learning

Moderator: Vanessa Trower, Group Learning & Development Manager, GWA Group Ltd.
Marie Daniels, Global Commercial Learning Manager, Bayer Pharmaceuticals
Tony Dunford, Head of Enterprise Curriculum, Westpac
Michelle Ryan, Head of Program Design, Chartered Accountants Australia and New Zealand
Dianah Ward, Global Head of Learning, Canva

GWA Bayer Westpac Chartered Canva
Vanessa TrowerMarie DanielsTony DunfordMichelle RyanDianah Ward

Covid-19 shook the world, leaving no individual, organisation, or country unscathed. Given the drastic events and changes experienced by all this last year, it is vital to reflect on and assess the lessons learned through the crisis and acknowledge the challenges, achievements, and failures experienced along the way. Additionally, with the need to rapidly adapt, learn, and upskill employees to stay relevant, business functions are seeking to understand the future of learning in a post-pandemic world. 

Join our panel of learning experts as they reflect on the impact of Covid-19 on their learning programmes, as well as the challenges they faced and lessons they learned. Learn how the events of the previous year have reshaped their approach to learning, how they remain agile in the face of disruption, their outlook for the future of learning and development, how they leverage data analytics to measure and present the value of their learning intitiatives and how they are finding new, efficient ways of working and future-proofing their businesses.

13:00

Johannes Lystbaek

Closing International Keynote: Accelerate Learning for Digital Transformation

Johannes Lystbaek, L&D Manager, The LEGO Group

Lego

Technological advancements have had an impact on nearly every aspect of society, particularly the way we work, interact and learn. With new technology being released at an unprecedented rate, L&D professionals now have access to an overwhelming array of learning tools and technologies that have the potential to engage employees in their development and build the skills for the future. With so many options, ranging from enterprise-level platforms to agile and personalised mobile applications, selecting and adopting new technology can be a challenging task.

Join Johannes Lystbæk, Learning and Development Manager at the LEGO Group to learn how to use technology to boost learner engagement, development, and well-being, while also ensuring that your technology selection is cost effective, aligned with unique learning and organisational goals, and generates a positive return on investment.

13:30

Lunch & close of Symposium

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