You are exclusively invited to take part in a premium cooking experience delivered to your door, coupled with an opportunity to explore the role of digital transformation in the customer experience.
Join 15 senior CX peers for an engaging 1-hour discussion delving a deeper into the topic of digitally transformation, and evolving our businesses digital strategies to keep up with the evolving needs and expectations of the customer.
After which you will virtually enter the kitchen of My Kitchen Rules Judge and two Hat Chef Colin Fassnidge for your very own private and intimate interactive cooking class.
After an hour and a half of fun, and a few glasses of wine, you’ll finish up with dinner for your partner and / or family. Full info and the option to register below.
Your roundtable discussion:
Digitally Transforming Your Business: Keeping up with the ‘Always-On’ Customer of Tomorrow
Digital is no longer just a core component of our businesses and how our customers interact with us; the technology and digital systems that used to support the business, are now the business model itself. And this has never been more true than during the past 6 months, where the need for social distancing has exacerbated this shift and shined an even brighter light on the need for us to connect with our customers digitally.
Before we delve into our premium cooking experience with two-hatted chef Colin Fassnidge, join your peers for an insightful and candid discussion exploring how you can continue to digitise and connect your business end-to-end, in line with needs and expectations of our customers. We’ll explore how this can continue to support the development of your CX strategies post-COVID-19; what that actually looks like in reality for you as CX leaders; and the necessary evolution of your internal processes and technology systems to help you get there.
LEARN – COOK – EAT
Chef Fassnidge has always wanted to pass on his passion for food through the menu’s he has created across numerous venues including 4 in Hand, 4 Fourteen and now Banksia Bistro and Terminus Pyrmont.
This cooking lesson allows you to learn how to cook a restaurant quality meal at home. All food and ingredients will be delivered to your door a few days before the event.
Mr Fassnidge opens his doors into his own kitchen and years of experience and lets your guests not only learn from his 2 Hat knowledge but see a side of him you will not normally see. With the help of his wife Jane Hyland they create a 1.5 hour fun and educational class that will leave you with a delicious meal at the end. The experience is fully hands-on, engaging and most of all fun.
| Your hosts | Produced by |
|---|---|
 |
|
WHEN
Thursday 17th September, 4pm – 6.30pm
4pm – 5pm roundtable discussion
5pm – 6.30pm Private cooking class
WHERE
Virtual cooking class – details to follow
ATTEND:
