Contact Centre Symposium 2027

Contact Centre Symposium Sponsorship

Connect with the best.

Contact Centre Symposium Sponsorship presents a powerful opportunity to immerse yourself with like-minded delegates and offers unparalleled networking opportunities.

Sponsor. Influence. Thrive..

Imagine spending two days building real relationships with hand-selected enterprise contact centre leaders in the beautiful Hunter Valley, away from the daily distractions of the office. That’s the Symposium experience.

The Contact Centre Symposium is a sophisticated, carefully curated environment bringing together 100+ senior contact centre leaders and their potential partners to connect and explore opportunities over two days and nights. Attendance is by invitation only, ensuring the most senior and influential contact centre professionals are in the room.

The two-day agenda blends International Keynotes and local case studies with relaxed but effective networking — wine-tasting, a gala dinner, and more. Steered by an esteemed advisory board, the programme gives leaders a platform to explore the trends, challenges and opportunities facing organisations as they turn the contact centre from a transactional cost-centre into a genuine value-add.

This unique format promotes natural networking and idea sharing — not the forced, awkward interactions you’d find at an exhibition among a sea of booths.

The net result:
– Two days in the Hunter Valley with a curated audience of 100+ senior contact centre leaders, away from the office.
– 12 hours of dedicated networking time built into the agenda, giving you multiple touchpoints with future customers across both days.
– A highly targeted environment designed to create real relationships and deliver partners maximum ROI.

Whichever option you choose, you’ll have two full days to build relationships with enterprise contact centre professionals, gain insight into their challenges, and understand how your business can help.

Enquire about sponsorship opportunities

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Contact Centre Symposium 2026

WHERE

Rydges Resort Hunter Valley

WHEN

Thu 11 – Fri 12 March 2027

WHO:

Contact Centre Directors
Customer Service Director
Chief Customer Officers
Head of Outsourcing
Customer Experience Directors
Head of Call Centre
Operations Directors
Chief Operations Officers
Head of Contact Centre Technology

SPONSOR:

Become a Partner

THE CONTACT CENTRE SYMPOSIUM DEFINITELY STANDS OUT COMPARED IN OTHER EVENTS ACROSS THE INDUSTRY. The main difference is there’s definitely more decision makers at this specific event. The industry has determined that this is definitely a key event to look for on the calendar end the year.

IT’S BEEN REALLY GOOD AND LOTS OF REPEAT CONVERSATIONS HAVE BEEN AGREED TO AND BOOKED IN. So, we're looking forward to advancing those leads and those relationships. If you're sitting on the fence, just give it a go, the relationships that we've been able to develop have been excellent. It's great brand awareness.

CONTACT CENTRE SYMPOSIUM FOR ME IS A MUST EVENT. The calibre of delegate that are attending this year’s Symposium is second to none. So you have a lot of the big organisations that are acquiring contact centre services as well as BPO, so outsourced organisations as well, and then the suppliers that are supporting us with their technologies. So you’ve really got everyone that you would possibly want to speak to in the industry in these four walls for three days.