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Adam Novak, nib – winner Best CX Initiative
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Adam Novak, nib – winner Best CX Initiative
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Dennis Chan, Transport for NSW – winner Best Mutlichannel Customer Experience
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Paul Jenzen, Hyundai – winner Best of Customer Data and Insights to Improve CX
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Paul Jenzen, Hyundai – winner Best of Customer Data and Insights to Improve CX
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The winner, Hyundai, and their partner, InMoment team
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The Medibank team – winner of Best CX Transformation
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The Medibank team – winner of Best CX Transformation
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The National Breast Cancer Foundation team – winner of Best Use of Technology to Revolutionise CX
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The National Breast Cancer Foundation team – winner of Best Use of Technology to Revolutionise CX
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The National Breast Cancer Foundation team – winner of Best Use of Technology to Revolutionise CX
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The National Breast Cancer Foundation team – winner of Best Use of Technology to Revolutionise CX
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The nib team – winner of the Best CX Initiative
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Scott Downing, Rockend and his team – winner of the CX Leader of the Year
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The RUSH team – winner of the Best CX Partner
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The RUSH team – winner of the Best CX Partner
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Scott Downing, CCO, Rockend – winner of CX Leader of the Year
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Scott Downing, CCO, Rockend – winner of CX Leader of the Year
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The Suncorp team – winner of the Best Employee Experience Initiative
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The Suncorp team – winner of the Best Employee Experience Initiative
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The Suncorp team – winner of the Best Employee Experience Initiative
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The Transport for New South Wales team – winner of Excellence in Public Sector: The Citizen Experience
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The Transport for NSW team – winners of two awards
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The Transport for NSW team – winners of two awards
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The Transport for NSW team – winners of two awards