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Great Expectations: How to Become the Company Your Customers Want You to Be

We live in a world where every company talks about the importance of ‘putting the customer at the center’. But what does this mean in practice and where do you begin? This session will explore how successful businesses get closer to their customers, how CX can unlock value for your company, and embracing the ‘circle of trust’ to be the company your customers want you to be.

Rod Moynihan, Director of Sales for ANZ, Zendesk