Jeanne Bliss Customer Bliss
Global authority on CX and President
Jami Blake Tiffany & Co.
Director, Voice of the Customer
Ingrid Purcell ME Bank
Chief Experience Officer
Jason Bradshaw Volkswagen Group, Australia
Chief Customer Officer
Charles Weiser Optus
Head of CX Innovation Lab
Kathryn Rutkowski Westpac
Head of Customer Advocacy Improvement, Consumer Bank
Mark Bradshaw William Hill
Head of Product and Customer Experience
Scott Howard QBE
Customer Experience Design Director
Blake Hutchison Luxury Escapes
General Manager
Jaquie Scammell Speaker, Author, Mentor
Rod Moynihan Zendesk
Director of Sales for ANZ
Kristi Knight InMoment
Chief Marketing Officer
Chris Brown Confirmit
Senior Director, Customer Experience Management
Darren Bowman Medallia
Senior Solutions Consultant
Stuart Tucker Hipages
Chief Customer Officer
Gabrielle Dracopoulos Citibank
Vice President - Customer Advocacy
Arthur Nowak 
Lawrence Mitchell Sumo Salad
Chief Customer Officer
Peter Vasey LogMeIn
Head of Marketing, Asia Pacific
Justin Bohlmann uno Home Loans
Digital Marketing Manager
Gerry Tucker NICE
Managing Director, ANZ
Glen Kirkpatrick TTEC
Vice President, Asia Pacific
James Sowden MaritzCX
Customer Success Manager
Adam Novak nib
Head of Customer Experience
Craig James Optus Business
Associate Director, Customer Experience & Innovation
Ivana Papanicolaou IAG
Principal - CX Performance
