Speakers

2024 Customer 360 Symposium Speakers…Driving the CX and Customer Insights agenda…

Tabia Chui

ASICS (Japan)

Global Head of CX / ECommerce Manager, Global HQ DTC Omnichannel Dept

Clairy Moraitou

Zurich Insurance (Switzerland)

Group Head of Customer, Marketing and Brand Insights

Fabian Kortekaas

TUI (Netherlands)

Director of Customer Experience and Insights

Michelle Erdosi

BOQ Group

Head of Customer Strategy and Insight

Dr. Violet Lazarevic

Telstra

Head of Enterprise-Wide Customer and Market Insights Centre of Excellence

Vlad Radosavac

7-Eleven

Head of Customer and Category Insights

Dr Eslam Afifi

Legalsuper

Data, Insights and CX Manager

Heba Habashy

CBA

Head of Research and Insights

Kate Young

ANZ

Executive Manager – Marketing Strategy & Capability

Emily Paladino

Country Road Group

Head of Customer Insights

Simon Burt

NGM Group

Head of Digital Product Development

Tom Bradley

Kmart

GM Customer Experience

Danielle Handley

Bupa

Chief Customer and Transformation Officer

Steve Scholtz

NSW Department of Education

Director, Insights & VoC

Jen Liu

Winc

Head of CX Data, AI and Optimisation

Adeline Chua

GWA Group Limited

Head of Customer Insights and Programmes

Aviram Vijh

Macquarie Bank

Chief Design Officer

Ashley Taylor

Flight Centre Travel Group

Global Voice of the Customer Program Specialist

Gary Anderson

AMP

Head of Broker Experience

Candice Liew

Flybuys

Head of Customer Strategy and Experience

Jennifer Clarke

Super Retail Group

Head of Personalisation

Emma Wu

Property Exchange Australia Ltd (PEXA)

Head Of Customer Experience

Alyona Medelyan

Thematic

CEO and Co-Founder

Daniel Kimber

Brainfish

CEO & Co-Founder

Jackie Allen

Officeworks

Customer Insights Manager

Paul Thompson

Acquia

Regional Partner Manager, APAC

Lucy Tresidder

Brainfish

Sales Director

Jake Pilgrim

Medallia

Director, CX Advisor

Brad Meehan

Strativity Group

Managing Director

Darshana Patel

The Lumery

Lead Client Partner

Emma Egerton