Customer 360 Symposium 2024
SPEAKERS
Hear and learn from industry leaders including from ANZ, Kmart, 7-Eleven, Bank of Queensland, Telstra and more.
2024 Customer 360 Symposium Speakers…Driving the CX and Customer Insights agenda…
Tabia Chui
ASICS (Japan)
Global Head of CX / ECommerce Manager, Global HQ DTC Omnichannel Dept
Clairy Moraitou
Zurich Insurance (Switzerland)
Group Head of Customer, Marketing and Brand Insights
Fabian Kortekaas
TUI (Netherlands)
Director of Customer Experience and Insights
Michelle Erdosi
BOQ Group
Head of Customer Strategy and Insight
Dr. Violet Lazarevic
Telstra
GM of Business Operations for Service and Delivery
Vlad Radosavac
7-Eleven
Head of Customer and Category Insights
Dr Eslam Afifi
Legalsuper
Data, Insights and CX Manager
Heba Habashy
CBA
Head of Research and Insights
Kate Young
ANZ
Executive Manager – Marketing Strategy & Capability
Emily Paladino
Country Road Group
Head of Customer Insights
Simon Burt
NGM Group
Head of Digital Product Development
Tom Bradley
Kmart
GM Customer Experience
Danielle Handley
Bupa
Chief Customer and Transformation Officer
Steve Scholtz
NSW Department of Education
Director, Insights & VoC
Jen Liu
Winc
Head of CX Data, AI and Optimisation
Adeline Chua
GWA Group Limited
Head of Customer Insights and Programmes
Aviram Vijh
Macquarie Bank
Chief Design Officer
Ashley Taylor
Flight Centre Travel Group
Global Voice of the Customer Program Specialist
Gary Anderson
AMP
Head of Broker Experience
Candice Liew
Flybuys
Head of Customer Strategy and Insights
Jennifer Clarke
Compare the Market
GM Customer Experience Marketing
Emma Wu
Property Exchange Australia Ltd (PEXA)
Head Of Customer Experience
Alyona Medelyan
Thematic
CEO and Co-Founder
Jackie Allen
Officeworks
Customer Insights Manager
Daniel Kimber
Brainfish
CEO & Co-Founder
Paul Thompson
Acquia
Regional Partner Manager, APAC
Lucy Tresidder
Brainfish
Sales Director
Jake Pilgrim
Medallia
Director, CX Advisor
Darshana Patel
The Lumery
Lead Client Partner
Emma Egerton
The Lumery
Executive Manager, Professional Services
Mozi Zhang
The Warehouse Group
Head of Growth and Customer Strategy
Louis Granger
UserTesting
Vice-President, Asia-Pacific
Esther Lisa Kieft
Domino's Pizza
Head of Digital Product
Simon Stevens
Foxtel
Director, Group Research
Brad Meehan
Strativity APAC
Managing Director