CX Collective

We collectively transform
customer experience in Australia

About CX Collective banner

THE CX COLLECTIVE IS

A unique communitycreated forand designed byCX Professionalsdiscernment

The CX Collective is the region’s most established membership community of CX leaders, coming together in safe and collaborative space to spearhead and navigate the journey to customer-centricity.

Boasting 50+ members across Sydney and Melbourne, the CX Collective offers an unrivalled opportunity to network, learn, share ideas and leverage the collective intelligence of the region’s CX leaders across all industries.

As a CX Collective member, you’ll have the opportunity to meet and work with fellow community members at a series of quarterly events – four in Sydney, and four in Melbourne. Each event includes interactive community-led sessions and presentations from prominent guest speakers, both local and international. Giving you access to the smartest minds in your profession, the events give members the opportunity to problem solve current challenges, discover new opportunities, and work toward best practice CX.

All meetings run under the Chatham House Rules (no press or vendors) to ensure members are able to table honest opinions and ideas.

In addition to the intimate quarterly events, members also receive a fortnightly members’ only newsletter, bespoke content, exclusive research, post-event summaries, access to the member community throughout the year via a thriving invite-only online forum and profiling opportunities.

Members also have priority invitations for limited complimentary passes to attend the region’s leading Customer 360 Symposium and the Customer 360 Forum.

The CX Collective has been created for, and designed by, CX leaders, and is the ultimate learning and development opportunity to support your journey to putting customers at the centre of your organisation.

CX Collective Co-chairsAren’t they awesome…

Adam Novak

nib

Group Head of Customer Experience

Emma Harrington

The NRMA

Chief Customer Officer

Belinda Dimovski
Belinda Dimovski

Australian Red Cross

Director Engagement & Support

Cambell Holt

Mercer

Chief Customer Officer

Ebenezer Banful

ANZ

Customer Experience Strategy Manager

Justin Lee
Justin Lee

Expedia Group

Director Customer Experience

Elyssia Clark

SEEK

Head of Customer Insights and Strategy

Lisa Dowie

PEXA

Chief Customer Officer

Our CX Collective co-founding partners…Team Yell Creative

Nigel Roberts
Nigel Roberts

Yell Creative

Partner & Strategic Lead

Elly Clark

Yell Creative

Partner & Creative Lead

About Yell Creative

Yell Creative logoIn a crowded market, Yell Creative are true industry experts and visionaries. Immersed in financial services, we reimagine customer experiences through incisive insights, award winning creative and measureable executions. Find out more

WHAT IT’S LIKE
TO BE A PART OF
THE CX COLLECTIVE?

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INTERESTED
IN JOINING?

We bring people and ideas together,
the connection just happens.

Contact

Chris Waite
Chris Waite

Head of Growth, Ashton Media

Ph: +61 424 453 172

chris@ashtonmedia.com.au