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People, Process & Technology – Delivering Outstanding Merivale Customer Experience

Within hospitality, positive customer experience is arguably one of the most critical competitive advantages. What does excellent customer experience look like at Merivale? What’s their process for developing new venues and concepts? How do they leverage culture and technology to maintain their position as a world class hospitality business and lifestyle brand. Join El-Bayeh and Kuba Tymula as answer these questions and more.

Andrew El-Bayeh, Marketing Director, Merivale
Kuba Tymula, CEO, Harris Partners


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