Ashton Media » Home

The Journey to CX Success

In this session, Claire Sporton, Vice President, Customer Experience Management, Confirmit will provide you with the map to help you navigate the challenges and plot a clear route to CX success and sustainable business change. Join this interactive session with guided exercises and discussion covering:

  • The importance of understanding your ultimate goal
  • The value of linking your programme goals to key business priorities
  • Designing a balanced programme covering the key dimensions for success
  • And a chance to be part of a programme benchmark study with your fellow delegates


Claire Sporton,
Vice President, Customer Experience Management, Confirmit

Back to agenda

Subscribe For Our Latest Updates

Signup for our newsletter and stay updated with exclusive content from the Marketing & CX Hub.

First name *
Last name *
Job title
Company
Email *
 

Hi *|FNAME|*, some recommended articles for you


*|RECOMMENDATIONS|*

Hi *|FNAME|*, welcome back!

Maybe you are interested in the following event.


Programmatic Advertising Summit 2016

ANZ’s only dedicated programmatic advertising conference designed to close the knowledge gap for buy side & sell side executives within the media and advertising industry.


Hi *|FNAME|*, welcome back!

Maybe you are interested in the following event.


Customer 360 Symposium 2016

ANZ’s #1 enterprise customer experience event. Join forward thinking organisation reconsidering how they Reach, Engage and Delight their communities.


See what sponsors thought of the Customer 360 Symposium 2015

Hi *|FNAME|*, welcome back!

Sponsorship opportunities are now running low.
Contact Tim Stuart-Harris on 02 8228 6902 to secure your place today.

See what sponsors thought of the Agency Leaders Symposium 2016